RESERVATION PROCEDURES
Due to limited air / hotel spaces, reservations should be made as early as possible.  Last minute  bookings may not be accepted due to limited availability.

DEPOSIT
A deposit of $350 per person is required at time of booking.  Deposit will be fully refunded if the tour cannot be materialized due to lack of participants.  Minimum of 10 passengers are required to guarantee a tour unless otherwise specified.  Once the tour becomes a guaranteed departure, the deposit is 100% non refundable.  

CANCELLATION & REFUND
Full refund less deposit per person for any cancellation received 45 days before departure.  Penalty for cancellations made within 45 days before departure will be assessed as follows:

30-45 day………………25% of the tour cost
within 30 days……….. 100% of the tour cost

After departure date, all unused services of tour arrangements during the trip, including hotel accommodation, ground transportation, domestic or international flights, meals, and sightseeing are neither refundable nor exchangeable.

HEALTH DOCUMENTS
There are no health certificates of inoculations required for entry into China or other countries featured in our tour.  However, travelers are advised to check with their family physicians, travel agents or appropriate consulates at the time of booking for more updated information.

INSURANCE
We highly recommend all travelers to purchase trip cancellation, hospital, medical, and baggage insurance to protect their travel plans. 

BAGGAGE HANDLING
Orient Odyssey assumes no responsibility for lost or damaged baggage.  Transpacific flight allows 2 pieces of check in luggage of 32 kilograms (70lbs) each per person.  Domestic flights’ check in baggage is restricted to 20 kilograms (44 lbs) per passenger.  Excess baggage charges are traveler’s own responsibility.

HOTELS
Rooms with private facilities in first / tourist class hotels are based on double occupancy.  The right is reserved to substitute hotels of similar or higher standard when necessary.

TOUR COST DOES NOT INCLUDE

Meals or optional tours that are not specified in the itinerary, charges for laundry, liquor, excess baggage, usage of telephones, personal, health or baggage insurance, tipping, airport taxes, items of personal nature and any items not specifically listed as included. 

TOUR COST INCLUDES
International airfare and land fare as per specified in the final itinerary.  Tours are offered as land and air packages and the use of an airline other than that specified in the itinerary is not acceptable.  All airfares are based on economy class.  A minimum of 10 passengers are required to qualify for any Escorted Full Package Tours.  In special cases, at a surcharge, tours can be conducted for less than 10 passengers with English speaking local guide, a driver and a private van/car in each city.  Professional English speaking Guide will accompany the group for sightseeing throughout the trip.  FIT programs will be escorted by local guides in each city.

RESPONSIBILITIES
Orient Odyssey acts only as an agent for our local operators in China, India and other suppliers / contractors providing transportation, accommodation and other related travel services.  Orient Odyssey assumes no responsibility or liability for any injury, damage, loss, accident with any services resulting directly or indirectly from acts of God, strikes, government regulations, thefts, failure of any means, discrepancies or changes over which it has no control.  Orient Odyssey does not know any dangers for traveling to countries featured in our tour programs and clients should investigate such dangers by themselves.  Reasonable changes in the itinerary may be made when necessary for the comfort and safety of tour participants.   The right is also reserved to decline, accept or retain any person as a tour member at any time.  The airline companies are not to be held responsible for any act, omission or event during the time passengers are not on board their plane or conveyance.  The passenger contract in use by the carriers concerned when issued, shall constitute the sole contract between the airline and the purchaser of these tours and / or passenger.  The operator shall not be responsible for any delays, substitutions of equipment or any act of omission whatsoever by the carrier, its agent, servants, and employees, and the participant hereby waives any claim arising there from.  The right of the participant is reserved to claims against the carrier.  All claims against tour operators must be filed within 60 days after the tour completion in writing.